Thursday, 22 September 2016

Interim Fix and Workarounds iNotes - Users receive 'Formula Error' when accessing Domino 9.0.1 Fix Pack 7 Server

When an iNotes user opens their mail file on a Domino 9.0.1 Fix Pack 7 server, a "Formula Error" appears. This issue is known to occur on servers with non-English OS Regional Settings.

Diagnosing the problem
1. Upgrade server to 9.0.1FP7
2. iNotes user logs in (using any browser)
3. User is authenticated, opens mail file, and then the "Formula Error" appears.

An Interim Fix for this issue is in progress and will be released shortly (by end of September at the latest). This issue is tracked as SPR MBLTADSK8M.

Workarounds
Option 1
Revert to a prior version Forms9.nsf and Forms9s.nsf (e.g., from 901FP6).

Option 2
Change the decimal separator from a comma to a period in Control Panel -> Clock Region and Language -> Formats -> Additional settings -> Numbers.


Option 3
  1. Change the server's OS Regional Settings to English
  2. Stop Domino 
  3. Set Regional Settings to English as default 
  4. On the Advanced tab, set Regional Settings to English 
  5. Click the setting for "Apply all settings to the current user account and to the default user profile." 
  6. Restart the system 
  7. Start Domino
More info: IBM Technote (troubleshooting)

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